Your information and how MotoGate uses it.

Effective date: March 23, 2026

MotoGate is an event access control platform designed to help teams manage event operations, guest access, QR validation, and support workflows. By using MotoGate, you acknowledge the practices described in this Privacy Policy.

Information we may collect

Depending on how MotoGate is used, we may collect information such as:

• Name, email address, phone number, and account details
• Event information including titles, dates, locations, and capacity
• Guest list information, role assignments, and companion details
• Ticket, QR validation, and entry log information
• Device, notification, and app usage information needed to operate the service

How we use information

Information may be used to:

• Provide and maintain MotoGate features and services
• Authenticate users and support account security
• Manage events, guest access, scanning, and attendance workflows
• Send notifications and service-related updates
• Improve reliability, performance, and support experiences

Data sharing

MotoGate does not sell personal information. Information may be shared only when necessary to operate the service, comply with legal obligations, protect users, or support infrastructure and communication providers used by the platform.

Data retention

Information is retained for as long as needed to provide the service, maintain event records, resolve disputes, support security, and comply with applicable legal obligations.

Security

MotoGate uses reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission or storage can be guaranteed to be completely secure.

Your choices

You may contact us to request updates to account information or to ask questions about your data. You may also manage certain device permissions, such as notifications, through your device settings.

Children's privacy

MotoGate is not intended for use by children without appropriate supervision or authorization. If you believe information has been submitted improperly, please contact us.

Policy updates

This Privacy Policy may be updated from time to time. Updates will be reflected on this page with a revised effective date.