Support

Need help with MotoGate?

Reach out for assistance with access control operations, account support, app usage, or deployment questions.

What we can help with

  • Store listing and launch support
  • Guest management and event access workflows
  • QR scanning and entry validation questions
  • Operator and admin account assistance

Support notes

App access

If you are having trouble signing in or verifying your account, contact support with the email address linked to your MotoGate profile.

Event-day assistance

For urgent operational issues, include the event name, date, and a short description of the problem so support can respond faster.

Store and deployment updates

If you are publishing MotoGate or updating your marketing site, support can help you verify listing details and contact points.