How can we help?
Reach out for assistance with access control operations, account support, app usage, or deployment questions. Our team is ready to get you sorted.
Get in touch
We're available for operational support and business enquiries.
App Access & Verification
If you are having trouble signing in or verifying your account, contact support with the email address linked to your MotoGate profile.
Event-day Assistance
For urgent operational issues during a live event, please include the event name, date, and a short description of the problem so support can prioritize and respond faster.
What we cover
- Store listing and launch support
- Guest management and event access workflows
- QR scanning and entry validation questions
- Operator and admin account assistance